Comprehensive Managed IT Solutions
Proactive, secure, and predictable services that keep your business running smoothly for a fixed monthly rate.
Comprehensive IT management and support
Our proactive approach to IT management allows you to focus on running your business while we handle the technology that powers it.
- 24x7 monitoring, maintenance and patching
- Unlimited help desk support by phone, email or live chat
- Built-in security, backup and recovery
IT should not be overwhelming or interrupting your business
As technology evolves, so do the challenges that come with it. Many organizations struggle with recurring downtime, growing security risks, and limited internal resources.
These and other factors make IT hard to manage without the right support. A reactive, break-fix approach often leads to frustration, lost productivity, and unpredictable costs.
Managed IT services offer a smarter alternative by providing consistent support and proactive management, without the burden of maintaining an in-house IT team.
8 Strategic Reasons to Outsource Your IT ServicesBreak-fix IT
Reactive- You call when something breaks
- Billed by the hour, costs are unpredictable
- Problems are found after they cause downtime
- Security gaps go unnoticed
Managed IT
Proactive- Systems monitored and maintained continuously
- One predictable, flat monthly fee
- Issues fixed before they disrupt your team
- Security built into the service
A smarter way to manage IT with a trusted service provider
We manage your systems proactively, monitor performance around the clock, and provide responsive support whenever it's needed – helping your technology stay reliable, secure, and aligned with your business goals.
We safeguard your organization with premium cybersecurity, data-loss prevention, secure backups, and complete disaster-recovery solutions – giving your business the protection it needs in a constantly evolving digital landscape.
Our solution provides everything you need to operate with confidence, predictability, and peace of mind for a flat-rate monthly fee.
Get the quality you need and the value you deserve.
- Desktop Support
- Server Support
- Mobile Support
- Cloud Services
- Endpoint Protection
- Backup & Recovery
- Regular Maintenance
- Cyber Awareness Training
- Network Management
- Help Desk Services
- IP Voice Services
- Database Management
Comprehensive IT management designed to keep your business secure
Our proactive approach to IT management allows you to focus on running your business while we handle the technology that powers it.
Remote Monitoring & Management
Stay ahead of IT issues with proactive monitoring and management of your devices, servers, and network infrastructure. Our remote monitoring & management (RMM) service continuously tracks system performance, security, and health to identify and resolve problems before they impact your business. Through automated maintenance, patch management, and real-time alerts, we help ensure your technology remains secure and available around the clock.
Backup & Recovery
Protect your critical business data from accidental deletion, cyberattacks, hardware failures, and unexpected disasters. Our backup & recovery service provides automated, secure backups and comprehensive recovery solutions designed to minimize data loss and business disruption. We regularly verify backup integrity and maintain recovery readiness, helping ensure your organization can quickly restore operations when it matters most.
Help Desk Support
Get fast, reliable IT assistance whenever you need it. Our on-demand help desk service provides responsive support for everyday technical issues, user requests, software troubleshooting, device configuration, and system access concerns. Whether your team works in the office, remotely, or in a hybrid environment, our experts are available to deliver timely solutions that minimize downtime and keep employees productive.
Network Management
Your network is the foundation of your business operations. Our management service ensures your wired and wireless environments remain secure, reliable, and high-performing. We monitor network health, manage switches, routers, firewalls, and wireless infrastructure, and proactively address performance bottlenecks, connectivity issues, and security vulnerabilities to provide a stable and efficient network experience.
Cloud Management
Maximize the value of your cloud investments with expert administration and ongoing optimization. We offer comprehensive support for Microsoft 365, Azure, and other cloud platforms through user management, security configuration, licensing administration, performance monitoring, and cost optimization. We help organizations maintain a secure, scalable, and efficient cloud environment that supports growth and innovation.
Unified Communications
Enhance collaboration and streamline business communications with integrated voice, video, messaging, and conferencing solutions. With our unified communications service we help businesses deploy, manage, and support modern communication platforms that connect employees and customers across any location or device. From VoIP phone systems to Microsoft Teams integrations, we ensure seamless communication that improves productivity and responsiveness.
IT Consulting & Hardware Procurement
Make informed technology decisions with strategic IT guidance and access to the right hardware solutions for your business. We help organizations align technology investments with operational goals and plan for future growth. From workstations, laptops, and servers to networking equipment and peripheral devices, we manage the entire procurement lifecycle, from planning and purchasing to deployment and ongoing support, ensuring your technology investments deliver maximum value and performance.
Cybersecurity Management
Defend your business against evolving cyber threats with comprehensive security management services. Our end-to-end solution combines continuous monitoring, threat detection, vulnerability management, endpoint protection, security policy enforcement, and user awareness initiatives to reduce risk and strengthen your security posture. We work proactively to safeguard your systems, data, and reputation while helping you meet industry compliance requirements.
Check out our Managed IT Cost Calculator
Get an instant estimate for your business IT support needs.
Service Plans and Pricing
Convenient flat-rate monthly service plans.
Essentials
Everyday support, monitoring and maintenance to keep your team running.
- Unlimited Help Desk Access
- Live Phone and Remote Support
- 24x7 Monitoring and Detection
- Standard Backup Options
- Standard Monitors and Alerts
- Maintenance and Optimization
- Updates and App Patching
Pro
Complete, proactive IT care with advanced security and strategic planning.
- 24x7 Monitoring and Detection
- Updates and App Patching
- Performance Monitoring Alerts
- Automatic Data Backup and Sync
- Live Phone and Remote Support
- Unlimited Help Desk Access
- Maintenance and Optimization
- Cloud Threat Intelligence + EDR
- Rapid Incident Response
- Proactive Consulting Services
- Custom Technology Roadmap
- Quarterly Reviews and Reports
- Microsoft 365 Business Services *
Premium
Everything in Pro plus vCIO leadership and full lifecycle management.
Includes all Pro features, plus:
- Virtual CIO Services
- Cybersecurity Awareness Training
- Identity and Access Management
- Data Loss Prevention
- Advanced Threat Protection
- Subscription Management
- Hardware Lifecycle Management
- Vendor Contract Management
Monitoring Only
For workstations, servers, mobile devices, and network appliances.
- 24x7 Monitoring and Detection
- Standard Backup Options
- Updates and App Patching
Compare Features and Options
Mix and match plans to get the best options for your business.
Swipe to compare plans
| EliteCARE Features | EssentialsLite Care$59 /user /moGet Started | ProTotal Care$99 /user /moGet Started | PremiumUltimate Care$149 /user /moGet Started |
|---|---|---|---|
| Core support & management | |||
| 24x7 Monitoring and Detection | |||
| Software Patching and Update Management | |||
| Performance Monitors and Alerts | |||
| Automatic Data Backup and File Sync | |||
| Live Phone and Remote Support | |||
| Unlimited Help Desk Access | |||
| Preventative Maintenance and Optimization | |||
| 3rd Party Escalation Support | |||
| Strategy & advanced security | |||
| Custom Technology Roadmap | |||
| Quarterly Business Metrics Review | |||
| Comprehensive Asset Management | |||
| Endpoint Detection and Response | |||
| Advanced Cyberthreat Protection | |||
| Premium leadership & lifecycle | |||
| Identity and Access Management | |||
| Cybersecurity Awareness Training | |||
| Virtual CIO Services | |||
| Data Loss Prevention | |||
| Software Subscription Management | |||
| Hardware Lifecycle Management | |||
| Vendor and Contract Management | |||
| Microsoft 365 Business Services * | |||
| Monitoring, Management, and Support | Standard | Premium | |
| Email and Endpoint Security Features | Standard | Premium | |
| OneDrive and SharePoint Backup | Optional Add-on | Premium | |
* Requires Microsoft 365 Business subscription.
Are you a nonprofit organization?
We offer comprehensive management and support services to nonprofit organizations at significantly discounted prices.
Premium business features without the hefty price tag
- Top Vendor Partnerships
- Industry Certified Specialists
- Tailored-fit Solutions
- Track Record of Excellence
We have been creating complex IT solutions for more than 15 years. Powered by top-rated vendors and some of the most well known providers in the industry with quality-of-service ratings that are second to none.
Our specialists take pride in offering excellent customer service and support with every interaction. Get in touch with us today to find out why customers prefer our 5-star rated solutions for their business.
Unlimited Support
Connect with live help desk technicians on-demand.
Project Consulting
Expert advice and guidance with just a phone call.
Cloud Services
Public and private cloud management services.
Value & Savings
Our solution offers exceptional value at a competitive rate.
Highly rated by real clients
5-star customer reviews on Google and Cloudtango.
"We had a great experience working with Fusion 1 IT Solutions! They took the time to understand our specific needs and offered a customized approach that was both efficient and effective. Their clear communication and proactive support made the entire process smooth and stress-free. Thank you, for your outstanding service!"
Frequently Asked Questions
Find answers to common questions and topics about managed IT.
Still have questions?
Talk to a specialist about your business and get straight answers.
Request CallWhat are managed IT services?
Managed IT means a dedicated partner takes care of your technology for a predictable monthly fee. That includes supporting your team, monitoring and maintaining your systems, protecting against threats, and planning for what's next. Read the Managed IT Guide for a complete overview.
How is managed IT different from traditional break-fix support?
Break-fix support is reactive: you call when something breaks and pay by the hour. Managed IT is proactive: your systems are monitored and maintained continuously, so many problems are prevented or fixed before they disrupt your team, for a fixed monthly cost.
What's included in managed IT?
- 24/7 remote monitoring and patch management
- Unlimited help desk support
- Cybersecurity management, including endpoint protection
- Backup and recovery
- Network management
- Microsoft 365 and cloud management
- IT consulting, planning, and procurement
Exact coverage depends on your plan.
How much does managed IT cost?
Plans are priced per user per month and start at $59. Device-only monitoring is also available. Use our cost calculator for an instant estimate.
Is there a contract or service-level agreement?
Yes. A standard 12-month service agreement outlines the terms of service, what's included, and our response commitments. If you only need occasional help, on-demand support has no contract.
Is managed IT a good fit for small businesses?
Yes. Managed IT is especially valuable for businesses with roughly 10 to 100 people and no full-time IT staff. Not sure where you stand? Take the free IT Health & Readiness Assessment.
We already have an IT person. Can we still work with you?
Yes. With co-managed IT, we support your internal staff with tools, after-hours coverage, security expertise, or extra hands for projects.
What happens when we sign up?
We review and document your environment, set up secure admin access, install our monitoring and security tools, and introduce your team to the help desk. Urgent risks, like missing backups or unprotected accounts, are addressed first.
How does managed IT improve cybersecurity?
Security is built into the service: endpoint detection and response, automated patching, email and web filtering, backup monitoring, and continuous oversight. Threats are caught earlier and gaps don't go unnoticed.
Let's make your IT predictable.
Get in touch today to find out how we can help you leverage your IT for increased productivity with far less overhead.
