Our Comprehensive Services
Managed Solutions Guide
What is managed IT?
Managed services involve outsourcing your business’s IT operations to a trusted third-party provider who takes responsibility for the ongoing management, maintenance, and support of your IT infrastructure.
A managed service provider (MSP) delivers services, such as those relating to networks, applications, infrastructure and security, via remote administration of their customers’ assets and resources either on-premises, or in a third-party data center.
Instead of reacting to problems as they arise, managed IT services are proactive, helping prevent issues before they impact your business.
Types of Service Models
On-Demand / Break-Fix
Pay-as-you-go support for specific issues or projects. Ideal for businesses that need occasional help without a long-term contract.
Co-managed IT
We work alongside your internal IT team to fill gaps in expertise or capacity. Ideal for larger organizations needing specialized support or 24/7 coverage.
Fully Managed IT
Select FUSION 1 to become your complete IT department. Ideal for small to mid-sized businesses needing tech expertise without in-house IT staff.
Common Managed IT Services
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Remote Monitoring & Management
Real-time monitoring of your systems to detect and resolve issues before they cause downtime.
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Help Desk & End-User Support
24/7 support for your team’s devices, software, and connectivity issues.
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Cloud Services
Cloud migration, hosting, and management for platforms like Microsoft 365 and AWS.
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Network Management
Design, implementation, and maintenance of secure, high-performance networks.
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Backup & Disaster Recovery
Automated backups and recovery plans to ensure business continuity.
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Cybersecurity Services
Firewall management, antivirus, threat detection, and employee training to protect your business.
Various Derivatives & Usage
Managed Technology
- Network (NOC)
- Security (SOC)
- Endpoint (UEM)
- Cloud (DC)
Managed Expertise
- Onsite Support
- Project Support
- Augmentation
- Consulting (vCIO)
Managed Consumption
- Software (SaaS)
- Platform (PaaS)
- Communications (CaaS)
- Infrastructure (IaaS)
Benefits of Managed Services
Savings & Predictability
Simplified expenses with flat-rate pricing makes budgeting much easier. Flexible packages allow you to add or remove features as your needs change.
Increased Productivity
Proactive remote monitoring and maintenance can detect and prevent a wide variety of issues. This can save you thousands in costly downtime.
On-demand Support
Get advice and support from skilled specialists the moment you need it with just a phone call. Up to 96% of issues are addressed remotely in minutes.
Better User Experience
When provided with technology that’s actually working at optimal performance, users become empowered to achieve more with their time.
✅Why choose FUSION 1?
We’re more than just a service provider - we’re your technology partner. We are dedicated to delivering:
🧠 Expert Guidance
Strategic IT planning aligned with your business goals.
🕒 24/7 Support
Always-on help desk and monitoring.
🔒 Security-First Approach
Built-in cybersecurity across all services.
📈 Scalable Solutions
Services that grow with your business.
🤝 Local Presence, National Reach
Personalized service with enterprise-grade capabilities.