Unified Communications
Voice, Video, & SMS
- Highly scalable platform for rapid growth
- All-in-one contact and meeting organizer
- HD quality audio and video conferencing
Standard voice as low as $20 /month
The most cost-effective messaging solution for small business.
Hosted business communications can reduce your monthly expenses by 50% or more compared to traditional solutions.
The Latest Technology
Powered by top-rated carriers on state-of-the-art infrastructure.
Simple Management
Easy-to-use management portal with desktop and mobile apps.
Advanced Features
Scalability to add and remove features as your needs change.
All-in-one simplified messaging
Transform your business communications with comprehensive voice and messaging, featuring interactive virtual receptionists and intelligent voice agents.
Create a virtual call-center platform equipped with advanced queues, routing features, insightful metrics, reporting, and seamless integrations with popular apps.
No need for expensive hardware - our VoIP solution allows you to utilize your existing equipment. Our robust messaging app supports voice calls, video meetings, and SMS from any mobile device, laptop, or desktop computer.
Easily stay in touch with everyone
Enhance your CRM integration for better contact with customers and colleagues. Host video conferences and invite participants to join via web browser from any platform.
We provide complete expert setup and seamless migration support. Experience crystal-clear, HD quality communications with premium features at competitive rates.
Unified Business Communications
Voice, video, and SMS cloud messaging with more than 100 premium features.
Essentials
Starting at$20/month
100+ Premium Features
Get Started- Unlimited calling (North America)
- 1 US phone number (free porting)
- 1 toll-free number included (free)
- Automated virtual receptionists
- Robust mobile office app
- Easy setup and installation
Pro
Most PopularStarting at$25/month
Business Phone System
Get Started- Includes everything in Essentials
- Full featured desktop app
- SMS/MMS and Fax gateway
- Video conferencing (25 participants)
- Simultaneous screen sharing
- Integrate with email and calendar
Pro Plus
Best ValueStarting at$30/month
Unified Voice & Video
Get Started- Includes everything in Pro
- AI insights and call transcription
- Video conferencing (100 participants)
- Call queuing and hot desking
- Team chat and collaboration tools
- Integrate with CRM and apps
| Compare plan features |
Essentials
$20 /month Get Started |
Pro
$25 /month Get Started |
Pro Plus
$30 /month Get Started |
|---|
| Unlimited Calling (North America) | |||
| Low International Rates | |||
| 911 Service | |||
| FREE Number Transfer | |||
| One FREE Toll-Free Number | |||
| Main Company Number | |||
| One Direct-Dial Number Per User |
| User Management Portal | |||
| Multi-site Admin & Management | |||
| Bulk User Import | |||
| 24×7 Customer Support |
| Interactive Virtual Receptionist (IVR) | |||
| Unique Greetings, Menus & Actions | |||
| AI Transcriptions | |||
| Analog Fax Machine Support | |||
| Music On Hold & Transfer Music | |||
| Call Park | |||
| Call Park for Desktop App | |||
| Extension Dialing | |||
| Virtual Extensions | |||
| Voicemail | |||
| Call Forwarding & Call Transfer | |||
| Company Directory | |||
| Conference Bridge (1 per User) | |||
| Virtual Fax Gateway | |||
| Intercom & Paging | |||
| Enhanced Call Blocking | |||
| Voicemail Transcription | |||
| Call Recording | |||
| Dynamic Caller ID | |||
| Hot Desking | |||
| Find Me, Follow Me | |||
| Shared Voicemail Boxes | |||
| Call Screening |
| Desktop App for Windows & Mac | Yes (Without Calling) | ||
| Mobile App for iOS & Android | |||
| Simultaneous Ring | |||
| Voicemail-to-Email Audio Files | |||
| Extension Dialing to App | |||
| Call Transfer from App | |||
| Call Flip | |||
| Virtual Fax |
| Conference Calling | Up to 10 participants | Up to 25 participants | Up to 100 participants |
| Videoconferencing | Up to 25 participants | Up to 100 participants | |
| Microsoft 365 Calendar Integration | |||
| Google Calendar Integration | |||
| Simultaneous Screen Sharing | |||
| Videoconferencing Recording | |||
| Online Whiteboarding | |||
| Team Chat & Presence |
| Text Messaging (SMS/MMS) | 250 messages /mo. | 1,000 messages /mo. | |
| Ring Groups | |||
| Messaging Templates | |||
| One-to-Many Messaging |
| Ring Groups | |||
| Caller Info Match | |||
| Contact Us Website Widget | |||
| Call Queuing | |||
| Online Bookings | |||
| Shift-to-Text | |||
| Auto Dialer |
| Google Chrome Extension | |||
| NexHealth | |||
| AgencyMVP | |||
| AgencyZoom | |||
| Clio | |||
| Freshdesk | |||
| HubSpot | |||
| Jobber | |||
| Microsoft Dynamics | |||
| OpenAI | |||
| Pipedrive | |||
| QuickBooks Online | |||
| Salesforce | |||
| Square | |||
| SugarCRM | |||
| Wealthbox | |||
| Zapier | |||
| Zendesk | |||
| Zoho |
| Call Analytics | |||
| Call Leaderboards | |||
| Message Analytics | |||
| Fax Analytics |
Voice+Connect
Add-onStarting at$15/user monthly
Operator Connect Proxy
- 1,000 calling minutes
- 1 US phone number
- * Requires Microsoft Teams Phone license.
Integrate Microsoft Teams Phone
Enable voice phone calling in Microsoft Teams using the operator connect proxy.
AI Virtual Voice Assistant
An automated, intelligent, and lifelike voice agent for your business calls.
Voice+AVA
Add-onStarting at$40/month
AI Voice Agent
- 250 calling minutes (inbound)
- Custom questions and prompts
- Message alerts and reports
- Bilingual speech (English/Spanish)
Hosted Communications-as-a-Service
Interactive Switchboard
Free Number Porting
Virtual Conference Rooms
SMS and Fax Gateway
Robust Mobile Apps
Visual Voicemail Inbox
HD Video Calling
Unified Messaging Center
100+ Premium Features
Still have questions? Let's talk! Get in touch today.
Contact us to learn more about the right solution for you.
What do our customers say?
Read what some satisfied customers have said.
Highly Rated
5 star customer reviews
Allison S.
"We had a great experience working with Fusion 1 IT Solutions! They took the time to understand our specific needs and offered a customized approach that was both efficient and effective. Their clear communication and proactive support made the entire process smooth and stress-free. Thank you, for your outstanding service!"
Frequently Asked Questions
Find answers to common questions and topics.
Unlike traditional systems that require on-premises hardware and maintenance, UCaaS is hosted in the cloud. This means lower upfront costs, easier scalability, and reduced IT management.
UCaaS includes services such as VoIP (Voice over Internet Protocol), video conferencing, instant messaging, email, and collaboration tools like shared calendars and file sharing.
Key benefits include cost savings, scalability, flexibility, enhanced security, and access to the latest communication technologies. It also allows businesses to focus on their core activities while the service provider manages the communication infrastructure.
Yes, UCaaS is ideal for businesses of all sizes. Small businesses can particularly benefit from the cost savings and scalability, allowing them to access advanced communication tools without significant investment.
Yes, our UCaaS solutions offer integration with popular business applications such as CRM systems, email platforms, and productivity tools, enhancing overall business efficiency.