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Request for Service and Support

Existing customers can report a problem, request an admin change, or request a service – and choose the best time to connect with live support.

  • Urgent: up to 2 hrs
  • Time sensitive: up to 24 hrs
  • Non-critical: up to 72 hrs
FUSION 1 support technician wearing a headset at his desk
Live supportHelp desk technicians
Customer request form

How can we help today?

Choose the type of request, then tell us what you need. Only submit one request per incident.


Not a customer yet?

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Our managed IT plans include unlimited help desk access with live phone and remote support. Prefer pay-as-you-go? Try on-demand support.

FUSION 1 IT consultant