Our Comprehensive Services
Comprehensive
Managed IT Solutions
A virtual IT department for your business providing full scale management with on-demand expert support.
Unlimited Support
Get help fast with 24-hour expert support by phone, email, or live chat.
Proactive Management
Automated preventative care with remote monitoring and detection plus data backup.
Top-rated Vendors
We use state-of-the-art tools from well-known industry vendors.
The best value for small business and non-profit groups
For many organizations, technology represents one of their most valuable assets. Effective and continuous management of this technology is essential for growth and success. Even for those with technical expertise, this task can be exceptionally challenging.
Let’s face it, it is very unlikely that any one staff member could handle all the technology needs or issues which may arise, and still fulfill their day-to-day duties. Likewise, it is impractical to hire costly in-house IT staff to fulfill the needs of small workforce teams.
Quality services with expert support for a flat-rate monthly fee
End workday disruptions with our 24/7 proactive remote monitoring, designed to detect and prevent potential issues before they cause downtime. Premium cybersecurity, data loss prevention, backup, and disaster recovery provide complete protection for your business assets.
Our solution includes comprehensive coverage, dedicated support, and simple flat-rate pricing. It provides confidence, predictability, and peace of mind so you can focus on what matters most to your bottom line.
Get the quality you need and the value you deserve.
Desktop Support
Server Support
Mobile Support
Cloud Services
Endpoint Protection
Backup & Recovery
Regular Maintenance
Cyber Awareness Training
Network Management
Help Desk Services
IP Voice Services
Database Management
Comprehensive Business Solutions
End-to-end proactive IT management and support.
Monitoring Only
Starting at$29/device /mo
Lite Care
- Remote Device Management
- 24x7 Monitoring and Detection
- Standard Monitors and Alerts
- Updates and App Patching
- * Endpoints can be workstations/servers, mobile devices, or network appliances.
Pro+
BEST ValueStarting at$99/user /mo
Total Care
- Proactive Consulting Services
- Custom Technology Roadmap
- Quarterly Reviews and Reports
- Unlimited Help Desk Access
- Live Phone and Remote Support
- 24x7 Monitoring and Detection
- Rapid Incident Response
- Cloud Threat Intelligence +EDR
- Automatic Data Backup and Sync
- Performance Monitoring Alerts
- Maintenance and Optimization
- Updates and App Patching
Premium
MOST ValueStarting at$149/user /mo
Ultimate Care
- Includes all Pro+ features
- Virtual CIO Services
- Cybersecurity Awareness Training
- Data Loss Prevention
- Advanced Threat Protection
- Subscription Management
- Hardware Lifecycle Management
- Vendor Contract Management
Compare Features and Options
Convenient monthly service plans and pricing.
| EliteCARE Features |
Monitoring Only
$29 /device /mo Get Started |
Total Care Pro+
$99 /user /mo Get Started |
Total Care Premium
$149 /user /mo Get Started |
|---|---|---|---|
| 24-Hour Monitoring and Detection | |||
| Software Patching and Update Management | |||
| Performance Monitors and Alerts | |||
| Live Phone and Remote Support | -- | ||
| Unlimited Help Desk Access | -- | ||
| 3rd Party Escalation Support | -- | ||
| Preventative Maintenance and Optimization | -- | ||
| Automatic Data Backup and File Sync | -- | ||
| Cybersecurity Protection | -- | Cloud+EDR | ATP+Cloud+EDR |
| Custom Technology Roadmap | -- | ||
| Quarterly Business Metrics Review | -- | ||
| Comprehensive Asset Management | -- | ||
| Virtual CIO Services | -- | -- | |
| Cyber Security Awareness Training | -- | -- | |
| Data Loss Prevention | -- | -- | |
| Software Subscription Management | -- | -- | |
| Hardware Lifecycle Management | -- | -- | |
| Vendor and Contract Management | -- | -- |
Unlimited Support
Connect with live help desk technicians on-demand.
Project Consulting
Get expert advice and guidance with just a phone call.
Cloud Services
Public and private cloud management and support.
Value & Savings
Cut costs with scalable features for a fixed monthly rate.
Premium business features without the hefty price tag.
- Top Vendor Partnerships
- Industry Certified Specialists
- Tailored-fit Solutions
- Track Record of Excellence
We have been creating complex IT solutions for more than 15 years. Powered by top-rated vendors and some of the most well known providers in the industry with quality-of-service ratings that are second to none.
Our specialists take pride in offering excellent customer service and support with every interaction. Get in touch with us today to find out why customers prefer our 5-star rated solutions for their business.
What do our customers say?
Read what some satisfied customers have said.
Highly Rated
5 star customer reviews
Allison S.
"We had a great experience working with Fusion 1 IT Solutions! They took the time to understand our specific needs and offered a customized approach that was both efficient and effective. Their clear communication and proactive support made the entire process smooth and stress-free. Thank you, for your outstanding service!"
Want to know more?
Get in touch today to find out how we can help you leverage your IT for increased productivity with far less overhead.
Frequently Asked Questions
Find answers to common questions and topics.
Managed IT services involve outsourcing the responsibility for maintaining and anticipating the need for a range of processes and functions to improve operations and cut expenses. This can include proactive monitoring, maintenance, security, and support for servers, networks, and end-user devices.
Yes, a standard 12 month service agreement is used to outline the various terms and conditions of service.
Benefits include cost savings, access to expert knowledge, improved security, proactive maintenance, and the ability to focus on core business activities. Managed IT services can also provide scalability and flexibility as your business grows.
Traditional IT support is typically reactive, addressing issues as they arise. Managed IT services, on the other hand, are proactive, continuously monitoring and managing your IT infrastructure to prevent problems before they occur. Managed services are typically delivered through a fixed monthly fee, making IT costs predictable.
Services can include network monitoring, remote management, data backup and recovery, cloud services, IT consulting, help desk support, software updates and patch management, cybersecurity, and a variety of other specialized solutions.
Managed IT service providers implement robust security measures, including firewalls, antivirus software, intrusion detection systems, and regular security audits. They also stay updated on the latest threats and vulnerabilities to protect your business.
Yes, managed IT services are suitable for businesses of all sizes. Small businesses can particularly benefit from the cost savings and access to expert IT support without the need to hire a full-time IT staff.