Our Comprehensive Services
Unified Communications
Voice, Video, & SMS
- Highly scalable platform for rapid growth
- All-in-one contact and meeting organizer
- HD quality audio and video conferencing
Standard voice as low as $29 /month
The most cost-effective messaging solution for small business.
Hosted business communications can reduce your monthly expenses by 50% or more compared to traditional solutions.
The Latest Technology
Powered by top-rated carriers on state-of-the-art infrastructure.
Simple Management
Easy-to-use management portal with desktop and mobile apps.
Advanced Features
Scalability to add and remove features as your needs change.
All-in-one simplified messaging
Transform your business communications with comprehensive voice and messaging, featuring interactive virtual receptionists and intelligent voice agents.
Create a virtual call-center platform equipped with advanced queues, routing features, insightful metrics, reporting, and seamless integrations with popular applications.
No need for expensive hardware—our VoIP solution allows you to utilize your existing equipment. Our robust cloud messaging app supports voice calls, video meetings, and SMS from any mobile device, laptop, or desktop computer.
Easily stay in touch with everyone
Enhance your CRM integration for smooth communication with customers and colleagues. Host video conferences and invite participants to join from any platform via web browser.
We provide complete expert setup and seamless migration support. Experience crystal-clear, HD quality communications with premium features at competitive rates.
Hosted Business Communications
Cloud voice, SMS, and video with more than 40 premium features.
Standard Voice+
Starting at$29/month
Cloud VoIP
Get Started- Unlimited calling (North America)
- 1 US phone number (free porting)
- Automated virtual receptionists
- Custom prompts and media-on-hold
- SIP provisioning for all IP phones
- Bring-your-own-device (BYOD)
Premium Voice+
Starting at$36/month
Cloud PBX
Get Started- Includes everything in Standard
- Advanced call routing and queuing
- SMS/MMS and Fax gateway
- Full featured client softphone app
- Popular CRM integrations
- Add extensions @ $29 /user monthly
Unified Voice+Video
BEST ValueStarting at$44/month
Cloud UCaaS
Get Started- Includes everything in Premium
- All-in-one collaboration suite
- HD calls and video conferencing
- Meeting and contact organizer
- Dial-in access to conference rooms
- Add extensions @ $36 /user monthly
Voice+Connect
Add-onStarting at$14/user monthly
Operator Connect Proxy
- 1,000 calling minutes
- 1 US phone number
- * Requires Microsoft Teams Phone license.
Integrate Microsoft Teams Phone
Enable voice phone calling in Microsoft Teams using the operator connect proxy.
AI Virtual Voice Assistant
An automated, intelligent, and lifelike voice agent for your business calls.
Voice+AVA
Add-onStarting at$49/month
- 1 US phone number (incomming)
- 250 voice calling minutes
- Custom questions and prompts
- Message alerts and reports
- Bilingual speech (English/Spanish)
Hosted Communications-as-a-Service
Interactive Switchboard
Free Number Porting
Virtual Conference Rooms
SMS and Fax Gateway
Robust Mobile Apps
Visual Voicemail Inbox
HD Video Calling
Unified Messaging Center
40+ Premium Features
Still have questions? Let's talk! Get in touch today.
Contact us to learn more about the right solution for you.
What do our customers say?
Read what some satisfied customers have said.
Highly Rated
5 star customer reviews
Allison S.
"We had a great experience working with Fusion 1 IT Solutions! They took the time to understand our specific needs and offered a customized approach that was both efficient and effective. Their clear communication and proactive support made the entire process smooth and stress-free. Thank you, for your outstanding service!"
Frequently Asked Questions
Find answers to common questions and topics.
Unlike traditional systems that require on-premises hardware and maintenance, UCaaS is hosted in the cloud. This means lower upfront costs, easier scalability, and reduced IT management.
UCaaS includes services such as VoIP (Voice over Internet Protocol), video conferencing, instant messaging, email, and collaboration tools like shared calendars and file sharing.
Key benefits include cost savings, scalability, flexibility, enhanced security, and access to the latest communication technologies. It also allows businesses to focus on their core activities while the service provider manages the communication infrastructure.
Yes, UCaaS is ideal for businesses of all sizes. Small businesses can particularly benefit from the cost savings and scalability, allowing them to access advanced communication tools without significant investment.
Yes, our UCaaS solutions offer integration with popular business applications such as CRM systems, email platforms, and productivity tools, enhancing overall business efficiency.